Having thousands of dedicated fan accounts helping to spread your message across the globe may seem out-of-reach, but here are a few fundamental principles that can be taken away from stan culture on social media:
Put Your Audience (And Their Interests) First
Community Lives in the Comments
Create Relatable Memes For Your Community
Tap Into Your Community’s Language
The #1 thing we should learn from stan accounts? Put your audience first.
While it’s important to prioritize content that helps achieve business KPIs — like increasing web traffic or raising brand awareness — if you’re not thinking about what your audience wants, it won’t deliver results.
Stan accounts are all about tapping into a shared interest, so if you’re a social media manager, consider what your audience would find helpful or entertaining in relation to your product or service.
At Later, for example, we share lots of video tutorials about content creation — it’s valuable to our audience and relevant to our social media scheduling products.
By putting your audience first, you allow them to feel a sense of importance within your brand’s ecosystem; like they’re a part of something bigger than a purchase transaction.
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The second major thing that we can learn from stan culture? Interacting with your followers is key.
The stan community thrives from interactions with their respective “fave.” When one Swiftie receives a like from Taylor Swift on TikTok, the overall standom feels like they’ve won.
Many brands skip engaging with their followers unless done in a “customer service” type of way, since it may not lead to an immediate KPI increase. But, engaging with your followers shouldn’t be overlooked.
The more interaction you have with your followers, the deeper that fan relationship becomes.
And the deeper that fan relationship becomes, the more likely they are to become ambassadors or brand evangelists – people who will tell their friends, family, and followers about the brand.
Scrub Daddy‘s TikTok followers love the brand not just for their content but because their social team frequently responds to comments on their posts.
If you have followers that consistently engage with your posts or tag you in their content, consider rewarding them for their support.
Whether it’s in the form of a promo code, gift card, or even just a personal thank message via DM — that acknowledgment can go a long way.
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Stans understand the power of memes and frequently create those they know will be appreciated by other members in their community:
Memes work so well because they’re highly shareable, relatable, and can help humanize your brand — especially when you jump on a trendy moment:
When creating memes for your audience, consider the type of content they already love, and keep an eye on what’s happening in pop-culture.
Are there any meme opportunities you can jump on?
They don’t have to be overly complex either. Straightforward and to the point usually works best.
For example, Cocokind frequently uses memes to promote their skincare products and spark engagement:
Memes are a driving force behind stan culture and can be super beneficial to your content strategy — no matter your niche.
One of the biggest takeaways from stan culture on social media is knowing how to talk to your most dedicated followers.
Stan Twitter really drives innovation in language in a very specific lane and it’s so fascinating to see
— kyle (@onthebulletin) April 30, 2022
Rather than sounding like a corporate robot, tap into how your followers speak.
Do they like using certain emojis?
Are there acronyms (e.g. IYKYK, FWIW, POV) that they’d know right off the bat?
Take rapper Lil Nas X, for example, who communicates with his stans using humor they’d understand and feels authentic to his brand:
if i don’t leave with grammys tomorrow i will be formally turning in my resignation letter to the illuminati
— MONTERO (@LilNasX) April 2, 2022
However, it’s important to keep your brand voice in mind too.
Depending on your brand, you may not want to sound exactly like your “stans” or followers, but can be flexible depending on the platform.
For example, on TikTok or Twitter you might be more casual than you are on Facebook.
FentySkin isn’t afraid to use emojis and informal punctuation in their Tweets because they understand their target audience and how they’d communicate in their everyday:
Having a solid understanding of who your followers are (and how they speak) will help inform your content and how you market to them.
Source: later.com, originally published on 2022-05-24 12:51:47