Facebook Live managers, rejoice – you can now assign a Community Manager to moderate comments during your Live streams.
????New feature alert! Now, you can assign a Community Manager to help address harassment, bullying, and trolling when going Live on Facebook – giving you more time to focus on content. Learn more about Community Managers here: https://t.co/ZALzGlBZXwpic.twitter.com/ana6HlGZYy
But now, you have the same capacity on Facebook Live broadcasts as well, providing another way to manage your Facebook interactions in a more integrated, dynamic way, along with the extra capability to assign a moderator who lives in, say, another state, or another country, via the allocation tools within the app.
Because, really, you’ve been able to add a moderator to your Live streams forever, by getting a friend or colleague to take care of that element as you present on-screen. But this option adds a systematic, coordinated aspect to the process, which will enhance your management options.
“Community Managers moderate using their personal profiles, can turn on a Community Moderator badge visible to other viewers, and moderate streams without direct permissions or admin access to your Page.”
So it’s more official and transparent, which could help to enhance engagement in your streams.
If you’re a regular Facebook Live user, however, you may also have to update your settings.
“Roles with Moderator-level Task access can no longer perform live stream moderation, and will need to be invited as Community Managers.”
Outside of that, the process will provide more capacity to manage your broadcasts, which should open up more options in your process.
You can learn more about how to add a Community Manager to moderate your Facebook Live streams here.